Fresh Graduate Jobs in Ethiopia

Betup Properties Vacancy 2026: Operations & Customer Service Officer

Are you a fresh graduate looking for a job in Addis Ababa? Betup Properties PLC is offering an opportunity for an Operations & Customer Service Officer. This position is suitable for candidates interested in customer service, business administration, property management and real estate.

The successful candidate will help customers get information about available properties, respond to inquiries, maintain customer records and support the company's daily operations. Applicants with good communication skills, basic computer knowledge and a willingness to learn are encouraged to apply.

About the Job

Betup Properties PLC is a real estate management and development company based in Addis Ababa. For this position, the company is looking for someone who can communicate professionally with customers and help coordinate property-related services. The Operations & Customer Service Officer will report to the Manager and assist customers who contact the company through WhatsApp, telephone and other communication channels. The role also involves following up with potential clients, organizing information and helping resolve customer questions. Since previous work experience is not required, this opportunity may be a good starting point for graduates who want to gain practical experience in customer service and business operations.

Educational Requirements

Applicants should have a diploma or degree in one of the following fields:

• Business Administration
• Marketing
• Management
• Real Estate
• A related field

The vacancy information also indicates that practical ability may be considered. Fresh graduates who can demonstrate relevant skills, a professional attitude and a willingness to learn should review the requirements and prepare their applications.

Key Responsibilities

The main duties of the Operations & Customer Service Officer include:

• Responding to customer inquiries through WhatsApp, telephone and other channels.
• Providing clear information about company properties, services and available listings.
• Helping customers arrange property viewings and follow-up communication.
• Keeping customer records accurate and up to date.
• Following up with people interested in the company's properties.
• Working with colleagues to address customer requests and concerns.
• Preparing basic reports using Microsoft Excel and other office tools.
• Handling complaints professionally and referring complex matters to the Manager.
• Completing other related duties assigned by management.

Required Skills and Competencies

Candidates should be comfortable communicating with different people, organizing information and following up on tasks. The company has highlighted the following skills:

• Good verbal and written communication skills.
• Basic computer knowledge, especially Microsoft Excel.
• Strong customer service and interpersonal skills.
• Good organization and time management.
• Ability to work well with a team.
• Reliability, professionalism and willingness to learn.
• CRM experience is an advantage.

Salary and Monthly Allowances

The vacancy announcement provides the following monthly compensation details: The total combines the advertised net salary and the two listed allowances. Applicants can ask the company to clarify how the allowances are paid and whether any other employment benefits apply.

How Will Performance Be Evaluated?

The vacancy description highlights service quality, accurate recordkeeping and timely completion of assigned tasks. The successful candidate will be expected to:

• Respond to customer inquiries promptly and professionally.
• Help maintain a positive customer experience.
• Keep customer information accurate and organized.
• Follow up with prospective and existing customers.
• Complete assigned reports and duties on time.

How to Apply for the Betup Properties Job

Interested candidates should prepare an updated CV or résumé and send it to the email address listed in the vacancy announcement.

What Should Your CV Include?

Your CV should clearly present your educational background, phone number, email address and relevant skills. If you have completed an internship, university project, volunteer assignment or customer-facing activity, include it when it demonstrates skills related to the position. Before sending your application, check that your contact information is correct and that your CV is easy to read. Use a clear email subject, such as "Application for Operations & Customer Service Officer – Betup Properties."

Frequently Asked Questions

Final Thoughts

The Betup Properties Operations & Customer Service Officer vacancy offers an entry-level opportunity for graduates interested in customer service, administration and real estate. Applicants who have good communication skills, basic computer knowledge and a willingness to learn can review the requirements and prepare their CVs accordingly. If this role matches your background, organize your application early and submit it before November 14, 2026.